CX-5 Display Repair Kit . This is the display repair kit unit. You are getting a NEW Mazda Factory screen ( SEE PHOTOS ). APPLICABLE MODEL (S)/VINS. 2017-2020 CX-5 vehicles with VINs lower than JM3KF******869655 (produced before August 25, 2020) Is your CX-5 Display Unit having one of these problem. Some vehicles may exhibit the following 2020 CX-5 Gnd T. Nov 28, 2021. #11. Since this thread began, the infotainment system in my CX-5 has gone mute a few times while using CarPlay with no explanation. One time all audio sources lost audio (USB, FM. you-name-it). Restarting the car didn't fix it. Restarting the phone has fixed it but not all the time. Failure Date: 08/19/2022. The Mazda infotainment system has a problem that is known to the manufacturer and many vehicle owners. It is called "ghost touch" where the touch screen malfunctions and registers an input that is not actually made. The touch screen is not touched, but the infotainment system still reacts and changes inputs, adjusts 4) Note since the 2017 has a slightly different screen, the screen portion below the dash actually has a curvature away from the protector so it doesn't adhere to it. But it's not an issue as you can't see it anway. The white stuff on the screen is just napkin lint. Forgot to clean it off before I took a picture. Those timmie's napkins are just Working great by simple bluetooth, but can't run CarPlay. Sometimes it connect for maybe 15-20 sec before falling out. Have tested different iPhones with IOS lower versions than 15, and CarPlay is running perfectly. My old iPhone (X) was working perfect at the same car. Hello, I have a 2021 CX5 Signature trim that seems to be having an issue with intermittent dimming of infotainment screen and also the instrument cluster display. Everything else seems to work fine. It was raining and as I was driving both displays would go dim for a couple minutes and then automatically brighten. I've plugged the phone in to the correct USB port but the setting remains grayed out. Update: I was trying the touch screen in Android Auto, not the Mazda interface which I now understand doesn't work ever (how annoying). Still can't get AA to work again though. Last edited: Jul 31, 2020. Hold down the mute button for at least 10 to 20 seconds, then release. This is the designated refresh button for Mazda cars. It causes the Mazda Connect to refresh and may solve the issue by bringing back the display. This should be the second way to troubleshoot, after restarting your car, if the black screen persists. Here you will find fuse box diagrams of Mazda CX-5 2017, 2018, 2019 If the headlights or other electrical components do not work and the fuses in the cabin are u5mF.

mazda cx 5 touch screen not working